At Eldra, we are committed to providing clear and helpful information to ensure you understand our services and how we can assist you. Here are some of the most commonly asked questions about our in-home care services.
Eldra provides a full range of in-home care services to meet the diverse needs of our clients. Our services include:
We tailor our services to fit your specific needs, ensuring that you receive the highest quality of care.
Scheduling care with Eldra is simple and convenient. You can easily manage your services through our website. Additionally, our Care Advisors are available by phone to help with scheduling, caregiver matching, and to answer any questions you may have. We’ll work with you to ensure your care is scheduled according to your needs and preferences.
Yes, Eldra works with most long-term care insurance providers. We offer a free, no-obligation consultation to help you understand your benefits and guide you through the process. Our team will verify your policy, assist with submitting claims, and help manage any denials to ensure you make the most of your coverage.
Absolutely. All of our caregivers undergo a thorough background check and are carefully selected based on their experience, qualifications, and compassionate nature. They receive continuous training to ensure they provide the best care possible and meet your unique needs with professionalism and respect.
Eldra proudly offers in-home care services across Alberta, including the following locations:
We are committed to providing compassionate, high-quality care to individuals throughout these regions. If you're unsure whether we serve your specific location, don't hesitate to contact us for more information.
We offer competitive pricing for high-quality care, with savings of up to 20% compared to other agencies. We believe in making care affordable while ensuring the best possible service. Contact us for a personalized consultation, and we can provide you with a detailed breakdown of costs based on your specific care needs.
Getting started with Eldra is easy! Simply contact us for a free, no-obligation consultation. We’ll discuss your needs, help match you with the right caregiver, and provide all the necessary information to start receiving care. Our Care Advisors are available to assist you every step of the way.
Yes, we provide both short-term and long-term care services. Whether you need temporary help with daily tasks or ongoing support, we have flexible options to meet your needs. We can customize our care plans to accommodate both short-term recovery and long-term assistance.
Making changes to your care plan or schedule is simple with Eldra. You can adjust your services through our website or mobile app, or contact one of our Care Advisors who will help accommodate any changes. We understand that care needs can evolve, and we’re here to support you with flexibility and ease.
Yes, Eldra is a fully licensed and insured in-home care provider. We comply with all Alberta regulations and standards for home care services, ensuring that you receive professional and compliant care at all times.
If you have more questions or need additional information, don’t hesitate to reach out. Our team is here to help and provide the support you need.
